(860) 818-6514 | ifixphonesus@gmail.com
Mon–Fri: 8AM–6PM  |  Sat: 9AM–4PM 8 Albany Ave, New Britain, CT

Frequently Asked Questions

Got questions? We've answered the most common ones below. Still not sure? Call us at (860) 818-6514.

13 frequently asked questions

Category

Device Repair

8 questions

Most common phone repairs — such as screen replacements, battery replacements, and charging port repairs — are completed within 30 minutes to 2 hours while you wait. More complex repairs like water damage recovery or board-level work may take 1–2 business days. We'll always give you a realistic time estimate before starting.

Battery replacement pricing varies by device model. We use quality-grade batteries and offer competitive pricing compared to manufacturer service centers. We recommend calling us at (860) 818-6514 or stopping by for a free quote tailored to your specific device.

Yes! For most popular phone and tablet models, we keep screens in stock and can complete replacements the same day — often within an hour or two. If we need to order a specific part, we'll notify you right away with an estimated arrival time.

Absolutely. We repair PlayStation 5, PlayStation 4, Xbox Series X/S, Xbox One, and Nintendo Switch. Common repairs include HDMI port replacement, power issues, overheating, fan cleaning, and storage upgrades. HDMI port micro-soldering is one of our specialties.

We offer a full range of laptop repair services including screen replacement, battery replacement, keyboard replacement, SSD and RAM upgrades, virus removal, Windows reinstallation, system optimization, and data backup. We service MacBooks, Dell, HP, Lenovo, ASUS, Acer, and other major brands.

Yes. All repairs at IFix Phones US come with a 90-day warranty covering both parts and labor. If the same issue recurs within that period due to defective parts or workmanship, we'll fix it at no charge. Physical damage or new damage is not covered by the warranty.

Yes — 100% free, with no obligation. Bring in your device and we'll diagnose the issue at no cost and give you an honest repair quote. You decide whether to proceed. We never start a repair without your approval.

Third-party repairs may affect your manufacturer warranty, depending on the brand and device. However, most manufacturer warranties don't cover physical damage like cracked screens anyway. We're transparent about this — if you're unsure, ask us and we'll give you an honest answer before you decide.
Category

Website & Software

4 questions

Website pricing varies based on complexity — a simple 5-page business website differs from an e-commerce site with hundreds of products. We offer flexible packages and always provide a detailed quote before starting. Contact us at (860) 818-6514 or ifixphonesus@gmail.com for a free consultation.

A standard business website typically takes 2–4 weeks from kickoff to launch. E-commerce sites or custom software projects take longer depending on scope. We keep you updated throughout the process and work to meet your deadline.

Yes! We offer website maintenance plans that include security updates, backups, performance monitoring, and content changes. We're a local team — you can always reach us directly with questions or update requests.

Every website we build is designed with proper technical SEO — correct page structure, meta tags, site speed optimization, and mobile-friendliness. We can also help with local SEO setup, Google Business Profile optimization, and content strategy. Ask us about our SEO consultation services.
Category

Google Reviews

1 question

It's simple! Click the button below or visit our Google Business listing and click "Write a Review." You'll need a Google account. It takes less than a minute and makes a huge difference for our small business. Thank you!
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Address
8 Albany Ave
New Britain, CT 06053
Hours
Mon – Fri8AM – 6PM
Saturday9AM – 4PM
SundayClosed
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